Shipping Policy
We are happy to provide free shipping for products above Rs 1000/- for delivery within India. However some of the Products will carry the shipping charges and it will be mentioned on the product description page.
We strive to deliver your order accurately, in good condition, and always on time.
We currently deliver only to cities serviceable by Couriers, however in remote areas and overseas countries we deliver through Indian Regd post office.
Currently, each order may be shipped only to a single destination address. If you wish to ship products to different addresses, you shall need to place multiple orders.
We make our best efforts to deliver each item in your order within 7 business/ working days of your placing the order. However in some cases, we may take longer, to ship the order as we may have to produce /procure it.
While we shall endeavor to ship all items in your order together, this may not always be possible due to product characteristics, or availability.
If you believe that the product received is not in good condition, please call us at 011-23985175 or email us at hcb60@hotmail.com , mentioning your order reference number. We shall make our best efforts to ensure that a replacement delivery is made to you at the earliest.
All shipments require a signature confirmation from the recipient. Your order will only be shipped once your Payment is approved by the issuing bank.
PLEASE NOTE: Recipient needs to keep a photo copy of any of the following national approved photo id proofs handy for receiving the delivery. (if Required)
- Pan card
- Driving License
- Passport
- Voters card
- Postal Identification Card
To ensure that your order arrives safely, the courier will require a signature from the recipient on delivery.
Our customer service may contact you for additional information if required. After your order is shipped, you may obtain a courier tracking number by logging in and checking the Order Info.
Remember goods once ordered cannot be cancelled.
We neither exchange nor refund the products in any case. However if wrong or Misprinted (Book), product gets shipped we will change it on our expenses.
All disputes are subjected to Delhi Jurisdiction.
Happy Shopping
Vikas Aggarwal
